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Cold Weather Rule goes into effect today

November 1, 1999
By: Sakina Dewji
State Capital Bureau

The Cold Weather Rule that helps customers with heat-related utility bills goes into effect today. Kevin Kelly, spokesman for the Missouri Public Service Commission advices customers on what to do. Sakina Dewji has the story from Jefferson City.

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OutCue: SOC When temperatures fall below 30 degrees, customers who have failed to pay their utility bills can still get heat-related services.

That is one of the provisions provided by the Missouri Public Service Commission's Cold Weather Rule. The Rule starts today and will remain in effect through March 31, 2000.

However, customers who need these benefits must take some initiative. Spokesman for the Missouri Public Service Commission, Kevin Kelly.

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Kelly says that since its inception in 1977, the rule has helped more than one million needy customers.

From Jefferson City, Sakina Dewji.

The Missouri Public Service Commission's Cold Weather Rule went into effect the first of this month to help customers who can't pay their utility bills. It requires utility companies to continue supplying heat-related service when temperatures are predicted to fall below 30 degrees.

Kelly Kevin is a spokesman for the Missouri Public Service Commission. He says customers who can't pay heat-related utility bills should contact their utility company.

The Rule has a simple aim, Kevin says.

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The Rule will remain in effect through March 31, 2000.

From Jefferson City, Sakina Dewji